Terms & Conditions


By visiting, using or ordering from this website, you expressly agree to be bound by the following terms and conditions and to adhere to these Terms and Conditions and all applicable laws and regulations governing this web site. If you break these Terms and Conditions, eTicketing.ae reserves the right to prevent your future use of this web site, cancel your order request, and/or take appropriate legal action against you.

Since event tickets are purchased in a free and fluctuating Market, ticket prices are subject to change at any time. For up-to-date, current prices, please call or consult our website.

All ticket prices are guaranteed at the time an order is placed, and payment is received.

100% full payment must be received in order to guarantee a ticket purchase.

A confirmation receipt will be issued upon full payment.

eTicketing.ae reserves the right to provide ticket upgrades at no extra cost to the client.

eTicketing.ae will not be responsible for event postponements or event cancellations of any kind. This includes changes in event date, event time, venue change and weather conditions. All ticket purchases are final.

eTicketing.ae is an independent, privately owned company engaged in the service of finding and providing tickets for admission to events primarily in Pakistan.

If you have any questions regarding our terms please email us at sales@eTicketing.ae

The provision of entertainment packages and related hospitality services by eTicketing.ae are expressly conditioned upon the booking terms and conditions set forth below (also referred to as the "contract").

1. THE CONTRACT

These Booking Terms and Conditions shall constitute a binding agreement and contract between you, your company and eTicketing.ae; you accept the terms and conditions of this contract when you confirm the requirements of your order in writing, by either a booking form, letter, email, purchase order or facsimile.

This contract shall be governed by the laws of the Pakistan, without regard to conflict of laws of principle; it shall be enforced exclusively in the appropriate court and you specifically agree to accept such jurisdiction and waive any objections to United Kingdom jurisdiction over you; if any provisions or portion of a provision is held to be invalid, illegal or enforceable, such provisions will be enforced to the maximum extent permissible so as to effect the intent of the parties, and the validity, legality and enforceability of the remaining provisions shall not be effected or impaired in any way; if any legal proceedings of any nature are brought by eTicketing.ae because of breach of or to enforce or interpret any of the terms of this contract, eTicketing.ae shall be able to recover from you its reasonable solicitor's fees and other associated costs; this contract, together with the description of services provided by eTicketing.ae on its invoice, constitutes the entire agreement between the parties and replaces and supersedes all agreements, promises or understandings, whether written or oral, and cannot be modified unless in writing and signed by the General Manager of eTicketing.ae.

2. CONSEQUENCES OF FAILURE TO PAY

If payment is not received within the time limits in clause 2 above, this will be in breach of the contract by the client entitling eTicketing.ae to treat the contract as at an end, and re-allocate the corporate hospitality facilities, bookings and/or tickets without informing the client. In the case of eTicketing.ae treating the contract as at an end, eTicketing.ae shall be entitled to retain all sums already paid by the client. The balance, if any, of the total booking cost shall become immediately payable by the client to eTicketing.ae. This is without prejudice to eTicketing.ae rights to claim damages from the client in respect of any loss suffered by eTicketing.ae.

3. REFUND POLICY / CANCELLATIONS / VARIATIONS ON AVAILABILITY 

All event tickets are non-refundable and non-exchangeable. They are only valid for event, show or travel time on the scheduled date and time specified on the ticket you have purchased. Expired or unused tickets cannot be used after expiry date and cannot becalimed for refund.

All Sales are final. eTicketing.ae will purchase tickets on-behalf of the customer. 

Refunds will only be given if a event is cancelled.

In some circumstances if the booked category tickets are not available by our suppliers or made not public by organizers then available category tickets will be sent to customer and refund will be made for the price difference.

If event organizers will close down certain seating sections/blocks at the venue at the very last minute (due to security or whatever reasons) without prior intimation to us or our suppliers then alternate tickets will be provided and price difference (if any) will be paid. 

4. ALTERATIONS TO ADVERTISED PACKAGES

Every reasonable effort will be made to adhere to the advertised packages and events, but any package may be altered or omitted or dates changed for any cause which eTicketing.ae at its absolute discretion, shall consider to be just and reasonable. A eTicketing.ae has the right to change the prices in force at any time. When such price is more than advertised, the difference must be paid before services are rendered. If eTicketing.ae increases the price; the client shall be entitled to cancel the booking by giving written notice to be received by eTicketing.ae within seven (7) days of the announcement of the change. In this event, the client shall be entitled to a full refund of any invoice or part invoice paid. All packages and bookings offered are subject to availability.

5. TAXES AND OTHER CHARGES

You agree to pay all sales tax or any other taxes, stamp duty fees or charges payable by eTicketing.ae relating to and/or in connection with the supply of services pursuant to this agreement.

6. PAYMENT OF ADDITIONS OR EXTRAS FOR A CLIENT

All accounts for services and goods provided at any event, which are not included in the inclusive booking cost, are due for payment within 24-48 hours of the invoice date.

7. LIABILITY AND INDEMNIFICATION

(a) eTicketing.ae makes no warranties, and specifically disclaims any liability for any services provided by third parties; you agree to waive any liability againsteTicketing.ae for the actions, whether negligent or intentional, of any third parties. eTicketing.ae agrees to act only as your agent and you agree to accept all liability associated with the delivery or use of services or goods provided under this contract, you agree to defend and indemnify eTicketing.ae against any and all damages, awards, penalties, or other liabilities of any nature whether the result of your intentional acts of negligence, eTicketing.ae negligence, or the intentional acts or negligence of third party persons.

(b) In any event, eTicketing.ae shall not be liable for death or personal injury suffered by the client or their guests arising out of the booking. The limitations of liability shall also extend to any loss or damage sustained by property or belongings of the client or any guest or for further costs, damages or expenses incurred or suffered by the client arising out of the booking.

(c) eTicketing.ae will not be liable for any cancellation of or alteration to the booking or any loss or damage to the client arising out of circumstances beyond its control including but not limited to any act of Allah, natural disaster or act of terrorism.

8. CONFIDENTIALITY & PRIVACY POLICY

eTicketing.ae ensures confidential handling of all customer data received. We do not share customers data to third parties. Your payment details are protected using 256-bit security during trasmission to payment gateways and are not stored on our information system.

9. PAYMENT METHODS

Accepted forms of payment are credit card (Visa, MasterCard,) or debit card (Switch, Maestro, Solo etc), Bank/Wire Transfer, Easy Paisa/Mobile Payments and Cash on Delivery.

10. TICKETS DELIVERY

Tickets will be dispatched using the best courier, or by local ticket collection at the particular venue. We get the tickets to you as soon as possible.

eTicketing.ae reserve the right to deliver tickets at any point between the time of purchase and the day of the event. E-Tickets will be available online in My Account section and will also be dispatched by email upon successful payment by any payment method. 

11. CURRENCY OF PAYMENT

All payments will be taken in Pakistan Rupees (PKR) for events in Pakistan. For some international events where we have explicity expressed the currency, payment could also be taken in AED, INR, LKR, EUR, USD or GBP.