eTicketing is an A-Z Event Ticketing & Event Marketing Services Provider. Our aim is to provide superior customer service to organizers as well as to customers with access to the finest systems and tools, which ensures the optimal sale of tickets to the widest possible audience. eTicketing offers a range of flexible solutions for distribution of tickets including a e-Tickets (PDF) to Print Tickets at Home that allows customers to easily access their tickets via eTicketing.ae. Customers can also purchase tickets at our office and box offices or over the phone via our Call Centre. eTicketing started its operations in late 2015 and has successfully conducted event ticketing & event marketing services along with Travel & Tour Services in UK, UAE, Bahrain, Qatar, Sri Lanka, South Africa, Pakistan, India, Italy and US/Canada.
eTicketing.ae is owned by World Events Management Services LLC (World EMS LLC). It provides following facilities & services to event organizers.
Strong Internet Marketing via SEO & SEM
We have expertise in internet marketing for attaining natural search engine rankings for the events listed on our website and have top rankings on Google, Bing & other search engines for frequent search keyword related to events this ensures the maximum possible visibility to internet users / audience and potentially higher online sales via natural search engine rankings for relevant events.
QR Coded Tickets & Ticket Printing Services
All tickets issued online and offline in print are generated by system and bear a unique QR Code which helps in check-in control and makes duplicate use of same ticket impossible.
Online E-Tickets (PDF) Delivery / Sale
Customers can pay via bank transfer, credit/debit card, cash deposit to get E-tickets (PDF) on email or whatsapp all over UAE and abroad.
Offline Paper Printed Tickets Sale
Customers can get paper printed tickets via cash on delivery (COD) service all over UAE using popular courier services within 24-48 hours of their order. Customers can order tickets online, over phone, whatsapp or social media on COD. Customers can also get tickets from eTicketing office, outlets & ticket booths (near the event) at the venue on cash or can pay via card on POS machines.
Extended Customer Service
Our customer service team respond to customers’ queries on email, phone, sms, whatsapp, website chat, Facebook, twitter & other popular social media channels. This helps to provide the best possible service to customers for their ticketing needs.
Interactive Seating Plans & Online Seat Selection Facility
We design interactive seating plans w.r.t. price categories and have configurable seat selection facilities to let customers choose their seat.
We use various marketing channels to make people aware of the events, some are listed following:
Venue Ticket Sales - Sales Desks
We provide Ticket Sales Services at Venue using our sales desks.
Ticket Validation Mobile App
We have developed ticket validation android mobile app which can be used by organizers or ticket validation staff at gates to validate the tickets and control single check-in on tickets. Mobile App can be operated using any available mobile internet (Edge, 3G or 4G) or Wi-Fi.
Android App URL: https://play.google.com/store/apps/details?id=com.eglobalsolution.eticketing&hl=en_GB
Event Day Ticket Validation Services
We also provide event day ticket validation services where our staff have mobile phone ticket scanners to check tickets on gates. Ticket Validation helps in check-in control and make sure no ticket is used more than once for entry into the venue.
Robust Event Ticket Sales Reports
Organizer panel has up to the minute sales statistics and ticket sales reports w.r.t. ticket categories & events.
Ticket Sales Funds Settlement
Funds settlement is done within 7-10 working days after the event on deduction of eTicketing Fees (and deduction of DTCM Fees for dubai events).